Terms of Service

Effective Date: October 2025

1. Introduction

Welcome to Palmate Academy (https://palmateacademy.co.ke). By accessing or using our website and learning services, you agree to comply with and be bound by these Terms of Service. Please read them carefully before enrolling or using our platform.

2. Eligibility

Our programs are open to all individuals, including minors under 18, provided that parental or guardian consent is obtained. By enrolling, you confirm that the information you provide is accurate and that you meet the necessary eligibility criteria for participation.

3. Account and Enrollment

  • You must provide accurate and up-to-date details during registration.
  • You are responsible for maintaining the confidentiality of your login credentials.
  • Palmate Academy reserves the right to suspend or terminate accounts that violate our policies or misuse the platform.

4. Course Fees and Payments

All course fees must be paid in full or as agreed upon during registration. Payments are non-refundable except in special circumstances determined by Palmate Academy’s administration. Fee records are securely maintained for financial transparency and student reference.

5. Learning Content and Intellectual Property

  • All course materials, including videos, notes, and assignments, are the property of Palmate Academy.
  • You may not reproduce, share, or distribute content without prior written consent.
  • Unauthorized use of learning materials may result in legal action.

6. Code of Conduct

Students, instructors, and staff are expected to uphold a respectful and professional learning environment. Any form of discrimination, harassment, or misuse of the platform will not be tolerated and may result in account suspension.

7. Use of Third-Party Services

Palmate Academy integrates tools such as Google Analytics, Firebase, and other learning technologies to improve your learning experience. By using our platform, you agree to the terms and privacy policies of these third-party services.

8. Limitation of Liability

While we strive to provide accurate and up-to-date educational content, Palmate Academy does not guarantee employment outcomes or specific results. We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

9. Data Protection

Your personal information is collected and processed in accordance with our Privacy Policy. We take reasonable steps to secure all user data against unauthorized access, misuse, or disclosure.

10. Termination of Services

Palmate Academy reserves the right to suspend or terminate access to any user who violates these terms, engages in academic dishonesty, or disrupts the learning environment.

11. Modifications to the Terms

We may update these Terms of Service from time to time. Any changes will be posted on this page, and continued use of our services after updates indicates acceptance of the revised terms.

12. Contact Information

For questions or concerns regarding these Terms of Service, please contact us: