Privacy Policy

Effective Date: October 2025

1. Introduction

Welcome to Palmate Academy (https://palmateacademy.co.ke). We are committed to protecting your privacy and ensuring that your personal information is handled safely and responsibly. This Privacy Policy outlines how we collect, use, and safeguard your data when you interact with our website or enroll in our programs.

2. Information We Collect

  • Name, email address, and phone number submitted during course registration.
  • Payment details related to course fees and billing purposes.
  • Learning progress and engagement analytics to enhance the student experience.

3. How We Use Your Information

  • To process course applications and payments securely.
  • To track your academic progress and personalize your learning journey.
  • To send updates, notifications, or course-related announcements.
  • To improve our content, website experience, and services.

4. Third-Party Services

We use third-party tools such as Google Analytics, Firebase, and YouTube integrations to enhance performance, analyze site usage, and deliver a better learning experience. These services may collect limited data under their respective privacy policies.

5. Data Sharing

We may share limited information with instructors, marketing partners, or verified service providers for educational and operational purposes only. All third parties are required to maintain data confidentiality and comply with applicable privacy regulations.

6. Data Retention

We retain user data for up to five (5) years after course completion to maintain accurate academic and payment records. Data may be deleted earlier upon user request.

7. Your Rights

You have the right to access, edit, or request deletion of your personal information at any time. To make such requests, please contact us at info@palmateacademy.co.ke.

8. Children’s Privacy

We allow learners under 18 to enroll with parental or guardian consent. We handle minors’ data with extra care and confidentiality in accordance with data protection standards.

9. Security Measures

palmate Academy employs secure servers, encrypted connections, and strict access controls to protect all personal and financial data from unauthorized use or disclosure.

10. Policy Updates

This Privacy Policy may be updated periodically to reflect new practices or legal requirements. The latest version will always be available on our website.

11. Contact Us

For any questions, concerns, or data requests, please reach out to us: